Introduction. Definition of Challenging Behaviour. Causes of Challenging Behaviour. Feelings and Reactions Prior to, During and After an Incident. Physical Intervention. Responding to Challenging Behaviour. Self-harm. Responsibilities. The Principles of Care. How to Minimize and/or Prevent Challenging Behaviour. Care/Support Plans. Needs. Risk Assessments. Management Guidelines. Reporting and Recording. Support. Exercises to Check Your Understanding. Self-assessment Tool. Certificate. Legislation. Useful Websites. References. Further Reading.
Communication problems, frustration and boredom can manifest themselves in physical outbursts, and working in a residential or domiciliary setting can involve responding to challenging behaviour towards staff, other residents and sometimes self-harm.Managing Challenging Behaviour examines the underlying reasons for the behaviour, ways to spot challenges before they occur and strategies to minimize or prevent incidents. This interactive workbook will help staff to understand appropriate interventions, how to monitor and record challenging behaviour and implement strategies that will reduce the behaviours over time. The book is appropriate for all staff supporting people with mental health needs, people with a learning or physical disability, older people and people with dementia.This workbook is a valuable source of guidance for any social care worker keen to improve their practice, and represents a cost-effective way for mangers or trainers in residential and domiciliary settings to train staff.