Introduction I. Paving the Road: Setting the Environment for Quality 1. Roadwork Ahead: Three Trust Builders 2. Rules of the Road: Three Listening Exercises II. Driving the Road: Teaching Control Theory to Students 3. Shifting Gears: Using Control Theory 4. Who's Driving? You or Me?: Gaining Control III. Following the Road to Success: Self-Evaluating and Planning for Quality Learning 5. Determining the Destination: Getting to Quality Learning 6. Give 'Em a Brake: Evaluation of Behaviors and Grades Bibliography