List of Tables List of Figures and Displays Foreword - Joy Dryfoos Preface About the Authors 1. Introduction 2. Monitoring and Gathering Outcome Data for Collaborative Services Programs 3. Assessing Student Risk and Other Critical Customer Characteristics 4. Process Evaluation: Assessing Program Implementation and Customer Satisfaction 5. Outcomes Evaluation I: Evaluating Program Results Using Quantitative Data 6. Outcomes Evaluation II: Evaluating Program Results Using Qualitative Data 7. Local Utilization of Evaluation 8. Challenges and Keys to Sustainability in Assessment and Evaluation 9. Putting It All Together Resource A: Elementary School Student Survey Resource B: Middle School Student Survey Resource C: High School Student Survey Resource D: Survey for Parent of Elementary School Student Resource E: Survey for Parent of Middle School Student Resource F: Survey for Parent of High School Student Resource G: Self-Review Format Resource H: Examples of Data Collection Formats Resource I: Summary of Development Logging in Iowa References Index
Assessment and evaluation is particularly difficult when assessment strategies and tools must be designed from scratch and evaluation processes must be established within the context of existing evaluation processes and within complex models of service delivery. Practical Evaluation for Collaborative Services answers the call for help wherever assessment and evaluation are being considered as schools and community service agencies work to establish and evaluate broad-based community collaborative initiatives. This book is unique in that specific evaluation instruments are provided in a format that can be immediately copied and used. This factor alone will save many hours of development by local service providers and managers trying to design evaluation from scratch.In particular, readers will find an approach to monitor and measure parent/guardian involvement and coordination of multiple agency services. The instruments and processes were developed and used within large and small communities to assess collaborative service arrangements between public schools and service agencies such as public health, mental health, human services, etc. The authors believe the information complements existing national initiatives to develop and evaluate full-service schools.